The following conditions apply to all property rentals booked pursuant to these terms between Tourac Enterprises Ltd (trading as stayParis.com) (referred to as the “Booking Agent”), StayCity France SARL, the operator of the properties (referred to as the “Operator” or “Company”) and all property renters (referred to as 'The Client').

Terms and Conditions
Use of this website is subject to the terms and conditions outlined below. By using this website you agree to be legally bound by these terms and conditions.

This website is created and maintained in Ireland. Care has been take to ensure the information provided in this website is accurate and complies with Irish laws & regulations. No liability will be accepted for omissions or errors. Due to hosting maintenance and unscheduled repairs, service is not guaranteed as uninterrupted. We will not be held liable for any loses due to such downtime. Unauthorised changes to this site by third parties will also be under no liability.

This site links to external sites that are not controlled, owned or hosted by stayParis.com. We will not be held responsible for any damage or loss as a result of using such sites.

Users enter site at own risk. We offer no guarantee any content downloaded from this site will not have a harmful effect on your computer (such as loss of data etc). Although every care has been taken to prevent this from happening, we always recommend running a virus scan on any content downloaded from the Internet.

All rates quoted are subject to availability and alteration and may be subject to a minimum night stay. All discounted rates quoted are limited offers and subject to availability and may be subject to a minimum night stay. While every effort has been made to ensure the accuracy of all information, stayParis.com does not accept liability for any errors or omissions and reserves the right to change information and descriptions of listed accommodation and products.

Online Bookings
Please note that different terms, conditions & cancellation policies in relation to online bookings made via www.stayParis.com and affiliate websites may apply depending on the accommodation or rate type selected. Please read carefully the accommodation rate details that are provided before you make your online booking. You are advised to check through the rate details before making your online reservation.

Payment
All reservations include a reservation fee payable to the Booking Agent (as agreed from time to time between the Booking Agent and Operator) for the provision of travel agency services, which will be deducted from the total value of the reservation and will be offset against monies paid at the time of booking (or if no monies are taken at the time of booking, then the reservation fee is payable by the Operator to the Booking Agent). All monies taken at the time of booking are non-refundable. The remainder of the value of the reservation (after deducting the monies paid on booking and including any other fees agreed to at the time of booking) is payable to the Operator. If 100% of the reservation value is taken at the time of booking, then the Booking Agent shall be liable to pay the balance of payment to the Operator. The balance of payment will be taken 48 hours prior to arrival using the credit or debit card used at the time of reservation. Note that minimum duration of stays and supplements may apply, which will be shown during the booking process. Terms and conditions of special offers as advertised at the time of booking also form part of these conditions.

Prices are inclusive of most charges (heating & hot water costs, linen & towels, cable TV, Wi-Fi access etc.) with the exception of phone charges, where available. Each apartment is allocated an electricity allowance. Excessive use of electricity will result in a surcharge being applied to your bill. Please ensure that all appliances, lighting, heating, hot water etc are turned off unless required.

Please ensure that apartments are left in good condition - all waste placed in waste bin, and all crockery, cutlery and utensils washed. Otherwise, an additional charge of EUR25 will be applied.

We accept Visa, MasterCard at check-in and when booking online. Please note we do not provide credit card receipts or numbers by post or electronically for security reasons. Receipts are available on arrival or departure.

If any fees are not received in accordance with the above paragraph, your booking may be cancelled by stayParis.com and any payments already made, will be forfeited. Credit accounts may be available for Firms and Companies and some Groups. Above terms are not applicable to companies with corporate accounts based on a credit agreement.

All accommodation charges and any "extras" charges must be settled by the guest, prior to vacating the premises. In the event that the reservation is for seven or more days, settlement of the account will be required on every seventh day of the stay (not applicable to corporate accounts), starting from the date of arrival. Unannounced guests, "Walk-ins" cannot be accommodated.

Please note that a tourist tax of €0.78/person per night applies, and is payable on arrival.

Cancellations
Cancellation of a reservation will be effective only from the date of receipt.

Cancellations
Cancellations must be made by e-mail to cancellations@stayparis.com. Confirmation of cancellation will be sent to you. If you do not receive confirmation, then your cancellation may not have been received. Client and Booking Agent does not guarantee that emails sent to it are received. It is Client’s responsibility to ensure receipt of their cancellation.
Cancellations may be liable to the charges outlined below. Depending on the reasons for your cancellation, you may be able to reclaim these cancellation charges from your insurance company, if you have taken out travel insurance. We strongly recommend that all clients obtain appropriate travel and personal insurance cover.
Cancellation of a reservation will be effective only from the date of receipt.
1. Deposits are non-refundable.
2. Cancellations must be received at least 48 hours prior to midday (Irish time) on the day of arrival, and received by email to cancellations@stayparis.com. No further charges will be made for cancellations received prior to this deadline.
3. If Client notifies of cancellation within 48 hours, or fails to arrive, the full amount will be non refundable.
4. Cancellations are not permitted on Advance purchase/Prepay and save rates.

Cancellations must be made by e-mail to cancellations@stayparis.com.
Any cancellation may be liable to the charges outlined below. Depending on the reasons for your cancellation, you may be able to reclaim these cancellation charges from your insurance company, if you have taken out travel insurance. We strongly recommend that all clients obtain appropriate travel and personal insurance cover.

In exceptional circumstances we may find it necessary to cancel your booking and if so, we shall make all reasonable efforts to offer a suitable alternative. If this is not acceptable we will refund any sum you have paid to us which shall constitute full and final settlement of any liability we may have to you as a result of such cancellation. The Company reserves the right to cancel the booking if:

- the apartment(s) or part of it is closed due to circumstances beyond its control.
- the Company becomes insolvent or enters into liquidation or receivership.
- it prejudices the reputation or causes or might cause in the Company's opinion, damage to the apartments and its common areas.

In any of these circumstances the Company will refund any payments made in advance, but will have no further liability to the Client. We will not be liable for any delay, loss, damage or expenses incurred if your booking needs to be altered or cancelled or we are unable to perform our contractual obligations as a result of events beyond our reasonable control, which shall include but not be limited to events such as war, civil strife, terrorist activity, labour disputes, natural or man-made disaster, fire, flood, and adverse weather conditions.

If we receive serious complaints or any disputes arise, we reserve the right to terminate your stay without notice.

Alterations
If you wish to alter your booking (e.g. change the dates of your stay or the accommodation requested), we will use all our reasonable efforts to comply with your request, however we cannot guarantee that we will be able to do so and we accept no liability for any loss, damage or additional expense that may be incurred in that circumstance. We will always endeavour to sell any apartments you no longer require but cannot guarantee this. In circumstances where the apartments cannot be sold, our cancellation policy will apply.

Rates offered for multiple night stays are the average nightly rate. Any change in the number of nights booked may result in a higher rate being charged in accordance with the properties current availability and rate strategy.

If Client’s reservation is for more than 14 days, and they wish to leave earlier, they will be charged the full rate for the date of departure, plus €20 per day for the additional unused days of their reservation.
If Client’s reservation is for less than 14 days, and they wish to leave more than 2 days before their scheduled departure, they will be charged the full rate for the day of their departure.

Deposits
Please note: at the property manager's discretion, a EUR250 security deposit may be required upon check-in. This will be refunded within 14 days of your departure, and after inspection of the apartment(s), on the conditions that
(1) no damage to the apartment(s) has occurred, by any member of the group
(2) no damage to any of stayParis.com's property has occurred, by any member of the group
(3) no undue disturbance to other guests has occurred, by any member of the group.

If damage or disturbance to other guests has occurred, the cost to stayParis.com of the damage or disturbance that has occurred will be retained from the security deposit, and the remainder returned to the group. If this cost exceeds the value of the deposit, stayParis.com reserves the right to charge the excess to the group's cardholder.

Occupants
Only persons notified to us prior to your arrival may occupy the apartment. You may not re-let/sublet the apartment to any other third party without our prior written approval. The number of persons permitted to occupy the apartment is limited to the number of beds available and this limit may not be exceeded without our prior written approval. We reserve the right to refuse admittance to the apartment if this condition is not strictly complied with.

Check in/out requirements
You must comply with our rules for checking-in and checking-out. Unless otherwise agreed in advance, apartments will usually be made available from 2.30pm on the day of arrival. Keys will be made available during normal working hours although prior arrangements may be able to be made for collection outside of normal working hours.

Unless otherwise agreed in advance, all apartments must be vacated by 11:00am on the day of departure. Keys must be returned by 11:00am on the same day, although prior arrangements may be able to be made for longer stays on departure date. If there is any delay in vacating the apartment beyond the agreed time, a full day's rental may be charged to you. There is a charge of €35/£30 applicable for early arrivals prior to 11am.

Facilities / Services
All apartments are fully furnished to a high standard and include a kitchen fully equipped with appliances, cutlery, crockery, and kitchen utensils. No food is provided. No items may be removed from the apartment.

Unless otherwise specified, the prices quoted include VAT, heating, electricity, gas, water, council taxes, television/cable license and Wi-Fi access. The price also includes linen and towels. The price does not include service charges for phone calls made where available.

Damage
We will not be responsible for any theft of, or loss or damage to your goods or personal belongings kept at the accommodation. We strongly recommend our guests to take out travel insurance to cover any such losses. You are also responsible for taking all reasonable care of the apartment and its contents. The apartment and all equipment, utensils, furniture etc. must be left clean and tidy at the end of your stay.

Except in the case of normal wear and tear you are responsible for any damage to the apartment or its contents during your stay which has occurred due to the negligence, wilful default or irresponsible behaviour on the part of yourself or those occupying the apartment or their guests. Any damage must be reported to us by you, without delay.

Please note: stayParis.com reserves the right to charge the cardholder and/or guest(s) for any damage caused by the guest or any of the guest's party. A full inventory check of the apartment is carried out before the guest's arrival and after the guest has departed. Any damage to the apartment, or missing or damaged contents will be charged to cardholder and/or guest(s). Guests will be charged an amount based on the estimated value of the damage; once the damage has been repaired, the difference between the estimated amount and the actual value of the damage and associated costs (for example, labour) will be either refunded or charged, as applicable.

Fair Use
You and your party agree to be considerate tenants and to take good care of the Apartment(s) and to leave it/them in a clean and tidy condition at the end of the rental period. You and your party also agree not to act in any way which would cause disturbance to those residents in neighboring properties.

Each apartment is allocated an electricity allowance. Excessive use of electricity will result in a surcharge being applied to your bill. Please ensure that all appliances, lighting, heating, hot water etc are turned off unless required.

Use of stayParis.com Property
(a) The use of any stayParis.com property for the purpose of conducting business, of any kind, is expressly forbidden, except where written permission from stayParis.com has been granted.
(b) stayParis.com grants the use of its property solely for appropriate personal use.
(c) stayParis.com expressly forbids entry to its property to any persons other than those listed under the relevant booking.

stayParis.com reserves the right to terminate without notice any reservation/booking that stayParis.com deems to be in breach of its Terms and Conditions, irrespective of whether the holder of the reservation, or any member of the group associated with the holder of the reservation, has checked in.

Access
We, or our authorised personnel, may at any time access the apartment for the purpose of inspection of the apartment, and to carry out repair or maintenance work.

Insurance
You will ensure that nothing is done which may jeopardise our insurance policy or any part of it in respect of the apartment and its contents.

Complaints
We warrant to use all reasonable efforts to ensure that your chosen accommodation is properly arranged and is of a reasonable standard. You must immediately notify of us any complaint, and in any event no later than 12 hours after your arrival and, if we are found to be in breach of this warranty, we will at our option either provide you with a replacement apartment (if reasonably practicable) or refund to you the price paid by you to us. All complaints must be directed in writing to our General Manager and sent to by email to complaints@stayparis.com. Under no circumstances shall stayParis.com's liability to the Client exceed the amount paid to stayParis.com for the rental period.

Pets
No pets, of any kind, are allowed in the apartments at any time. Guide dogs are permitted on stayParis.com's premises.

Liability
Unless negligence by the Company is established by an independent body, appointed in agreement with the Company, the Company will not be held liable for injury to person, loss of, or damage to any property of any Client or person staying/visiting the apartments and or its general facilities and area. Vehicles parked are done so at the risk of the guest.

Once a booking has been accepted by stayParis.com, a contract exists between Client and Company. Accepting a reservation with stayParis.com indicates acceptance of these Terms and Conditions. This contract shall be governed by Irish law in every particular including formation and interpretation and shall be deemed to have been made in Ireland. Amendments to Terms and Conditions stayParis.com's Terms and Conditions may be subject to change at any time and without notice. Prior to your check-in, please consult this page (http://www.stayparis.com/terms_conditions.php) for the most up-to-date amendments.